Terms of Purchase

TERMS OF PURCHASE

Last Updated: July 25, 2025

These Terms of Purchase govern all orders for products or services placed through the NordanRow online store, which is operated by Obeny HONGKONG Limited.

When you access our website, submit an order, or complete a purchase, you agree to be bound by these Terms of Purchase together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies or notices made available through our website.

Please review these terms carefully before completing a transaction.

1. Eligibility and General Conditions

By purchasing from NordanRow, you represent that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are permitted under applicable law to use our website and purchase our products.

You agree to use our services only for lawful purposes and in accordance with all laws, regulations, and requirements applicable to you.

It is your responsibility to determine whether a product may lawfully be purchased, imported, possessed, or used in the country, state, province, or region to which you request delivery.

NordanRow is not responsible for restrictions that apply specifically within the customer's local jurisdiction.

2. Handling of Personal Information

Personal information that you provide through our website, by email, by telephone, or through other communications with us will be managed in accordance with our Privacy Policy.

Our Privacy Policy may be revised periodically to reflect changes in our business practices, legal obligations, technology, or services.

Continued use of the NordanRow website after an updated Privacy Policy has been published constitutes acknowledgment of the revised policy, subject to applicable law.

3. Acceptance and Processing of Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

NordanRow reserves the right, where permitted by law, to decline, cancel, suspend, or refuse to process an order when circumstances reasonably require us to do so.

Examples may include situations where:

  • A product is no longer available

  • Inventory information is inaccurate

  • A product price or description contains an error

  • Payment or verification information cannot be confirmed

  • The transaction appears suspicious or potentially fraudulent

  • An administrative, technical, or fulfillment issue prevents the order from being completed

  • Another circumstance makes cancellation reasonably necessary

If an order is canceled before payment is collected, no charge will be made.

If payment has already been successfully processed for an order that we later cancel, the applicable amount will be refunded.

4. Corrections and Changes to Website Information

We reserve the right to correct mistakes or update information displayed on our website.

This may include revisions to:

  • Product prices

  • Product descriptions

  • Specifications

  • Promotional offers

  • Discount information

  • Availability information

  • Images or other product details

Such corrections may be made at any time, including after an order has been submitted, where permitted by applicable law.

If a material error affects an order that cannot reasonably be fulfilled under the displayed information, we may contact you, correct the information, or cancel the affected transaction as appropriate.

5. Product Information and Accuracy

We make reasonable efforts to present accurate and useful information about the products offered through NordanRow.

However, we do not warrant that every description, photograph, price, specification, measurement, feature, or other piece of website content will always be complete, current, entirely accurate, or free from error.

Differences may also occur because of screen settings, production variations, photography, or other practical factors.

If a product you receive differs materially from the description provided at the time of purchase, any available remedy will be handled according to our applicable Return & Refund Policy.

6. Quick-View and Quick-Add Tools

For customer convenience, our website may provide features such as Quick View, Quick Add, or similar functions that allow users to review limited product information or place a product into the shopping cart without opening the full product page.

These tools are intended only as convenient shortcuts.

Before completing a purchase, customers should review the full product page for the most complete available information regarding:

  • Product features

  • Specifications

  • Variations

  • Pricing

  • Usage information

  • Other relevant product details

The customer remains responsible for reviewing the product information before submitting an order.

7. Prices and Pricing Errors

We make reasonable efforts to display accurate pricing throughout the NordanRow website.

Nevertheless, typographical, technical, or administrative pricing errors may occasionally occur.

If a product is offered at an incorrect price, NordanRow reserves the right to refuse or cancel the affected order, subject to applicable law.

If payment has already been collected, the appropriate refund will be issued to the original payment method.

Where reasonably possible, we may notify the customer by email when an order is affected by a pricing error.

We may also correct inaccurate:

  • Regular prices

  • Promotional prices

  • Discounts

  • Savings information

  • Promotional terms

at any time where legally permitted.

8. Inventory and Product Availability

Any stock or availability information displayed on our website should be regarded as an estimate rather than a guarantee that an item will be immediately available for shipment.

Inventory levels may change between the time an order is submitted and the time fulfillment begins.

If a purchased item becomes unavailable, we may remove or cancel the unavailable item and notify you using the contact information associated with your order.

Where applicable, payment relating to the canceled item will be refunded.

Product availability and expected delivery times may also be affected by circumstances such as:

  • Inventory levels

  • Carrier delays

  • Weather conditions

  • Customs clearance

  • Transportation disruptions

  • Delivery destination

  • Other circumstances outside our reasonable control

For this reason, delivery estimates should not be interpreted as guaranteed delivery dates.

9. Product Compatibility and Additional Disclosures

Depending on the product, manufacturer, destination, or region, merchandise purchased through NordanRow may differ from products ordinarily sold in your local market.

For example, certain products may:

  • Be supplied without a manufacturer's warranty

  • Not include additional manufacturer service or technical support

  • Arrive without instructions, manuals, or safety notices in your preferred language

  • Use labeling or product standards that differ from those applicable in your local market

  • Require an adapter, voltage converter, accessory, or other compatibility solution

  • Be subject to technical or regulatory requirements that differ between countries

Before completing an order, you are responsible for reviewing the available product information and determining whether the product is appropriate, compatible, and lawful for use in your location.

10. Taxes, Import Fees, Customs Charges, and Duties

Orders shipped internationally may be subject to taxes, customs duties, import charges, brokerage fees, or similar governmental assessments imposed by the destination country or region.

Unless NordanRow expressly states otherwise, these amounts are not included in either the listed product price or the standard shipping charge.

Any applicable customs duties, import taxes, or similar charges are the responsibility of the customer.

The amount and application of these charges are determined by the relevant government, customs authority, carrier, or local jurisdiction and may therefore vary by destination.

11. Relationship With Other NordanRow Policies

These Terms of Purchase should be read together with other policies published by NordanRow, including our:

  • Privacy Policy

  • Shipping & Customer Service Policy

  • Return & Refund Policy

  • Other applicable notices or terms published through our store

Where an issue is specifically addressed by one of those policies, the applicable policy will govern that particular matter, subject to applicable law.

12. Contact Information

If you have questions about these Terms of Purchase or need assistance with an existing order, please contact our customer support team.

For order-related inquiries, including your order number and the email address used at checkout will help us locate your purchase more efficiently.

Brand: NordanRow

Company: Obeny HONGKONG Limited

Email:
support@nordanrow.com

Phone:
+1 (570) 633-6285

Business Address:
ROOM 701, UNIT 108, 7/F, TOWER B,
NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM ROAD,
TSIM SHA TSUI, KOWLOON,
HONG KONG